DHANSHREE PATIL
UX Researcher and Strategist
Phone:
857-391-4895
Email:
Address:
Boston, MA
(Open to relocate)
A Bit About Me
I'm a design strategist and mixed-methods researcher who turns messy, human problems into decisions teams can act on. My MDes in Design Innovation and Strategy (MassArt) trained me to work across the full research lifecycle: framing the question, running discovery and evaluative research, and translating findings into service strategies that stakeholders actually adopt.
Open to UX Research, Design Strategy, Service Design, Experience Design, and Innovation roles in healthcare, fintech, education, and mission-driven organizations.
Work Experience
July 2024 – Present
June 2023 – May 2024
July 2020 – Sept 2021
UX Researcher and Service Designer, Graduate Programs Office Massachusetts College of Art and Design | Boston, MA
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Redesigned the graduate assistant hiring process, improving efficiency by25%. Ran stakeholder interviews and workflow analysis, then built service enhancements in Google Workspace and Qualtrics to make the process more transparent for students and staff.
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Design and field surveys for the Graduate Programs Office and synthesize responses in to recommendations that inform program and service decisions.
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Lead communications for 3+ graduate exhibitions and coordinate cross-department data collection, event support, and stakeholder alignment.
Entrepreneurship Research Assistant
​Massachusetts College of Art and Design | Boston, MA
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Conducted experience and feedback interviews with alumni of the college's creative business incubator, analyzed the data, and recommended changes to alumni support and post-program communication.
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Ran a comparative analysis of peer creative business incubators to identify market gaps and growth opportunities.
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Designed a centralized Google Sites resource hub for incubator courses, improving access to class content by 80%, and built a resource and creative business catalogue for the incubator database.
Product Designer and Field Researcher
Art Ichol Studio | India
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Led ethnographic field research with 50+ Indian households, studying everyday cooking and eating practices, usage patterns, and cultural context around food and tableware.
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Translated research findings into four culturally grounded tableware collections, carrying them from concept through production constraints to manufacture.
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Developed six sustainable clay bodies using locally sourced limestone mining by products.
Education
Dec 2024
Sept – Dec 2023
2021
Master of Design, Design Innovation and Strategy
Massachusetts College of Art and Design | Boston, MA
Cross-Registration: Designing Virtual Worlds (2.177), XR/VR
Massachusetts Institute of Technology | Cambridge, MA
Bachelor of Design, Industrial and Ceramic-Glass Design
National Institute of Design | India